Consignments

Search consignments

Consignment	Your ref	Recipient	Postcode	Items	Pieces scanned	Status	Delivery slot	Created

← All consignments

Book a consignment

Labels with barcodes are generated as soon as you book. Stick one on every piece.

Order type

DeliveryTake items from your warehouse to the recipient. ReturnCollect items from the recipient and bring them back to the depot. ExchangeDeliver the replacement and collect the original in one visit.

Consignment

Consignment numberFilled in automatically. Change it to your own number if you prefer.

Your order reference (optional)

Recipient

Full name

Mobile numberUsed for the booking text and tracking link.

Email (optional)

Address line 1

Town or city

Postcode

Items

SKU	Product description	Qty	Pieces	Remove

Items to collect

Same items as the ones we're delivering

The driver scans each collected piece with a returns barcode (it ends in R), so it can be traced back to this consignment at the depot.

SKU	Product description	Qty	Pieces	Remove

Reason for the return

After the depot has checked itYou'll get the condition report and photos first.

Delivery

Ready to deliver fromWe won't offer the recipient any date before this.

Preferred time window

How should the slot be booked?

Two-person delivery Assembly Remove packaging Take away old item

Notes for the driver (optional)

Bookings

Delivery slots your recipients have booked, and who hasn't replied yet.

Booked deliveriesby delivery date

Waiting for a reply

Products

Your SKUs and the separate pieces each one arrives in. Every piece gets its own label.

Search products

SKU	Product description	Category	Pieces	Weight	Volume	Used in (90 days)

Reports

Consignments by dayCreated Delivered Failed attempts

By status

Top postcode areas

Failed attempts by reason

API keys

Connect your shop or warehouse system with the Customer API. Read the docs →

Name	Key	Mode	Access	Created	Last used	Actions

Webhook endpoints

URL	Events	Status	Last delivery	Actions